FAQ's / Restoring Data
Restores
How do I restore my data?
A restore may involve anything from a single file to an entire system. If you have a catastrophic loss and no operating system, you must first install your base o/s, service packs, and network drivers then re-install the backup software. Once this is done, you can connect to the JetSet servers, recreate your local catalogs and proceed to initiate restores.
Is there a quicker way than online to restore large volumes of data?
Yes. JetSet can download your data to DVD’s, or for very large volumes, to a mobile vault for next day delivery.
Can I do a "full" recovery including the System State and Active Directory?
YES! If you choose to backup the System State, our software will restore all applicable System State and Active Directory information.
Can I restore to an alternate location to avoid overwriting a file?
Yes.
Is there a charge to restore my data?
There is never a charge to restore your data online. If you require us to generate physical media and courier or mail it to you, there may be additional charges. Please contact us for details.
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