FAQ's / Facilities
Facilities
MIAMI Dedicated Hosting Data Center
Miami, FL
24x7 technical support
Year built - 1984
Data center renovation - 2004
Construction - Standalone facility, steel and concrete construction
Fire suppression - Overhead and underfloor Inergen gas suppression system
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ATLANTA Dedicated Hosting Data Center
Atlanta, GA
24x7 technical support
The Building - "Centennial Tower"
Year built - 1975
Fire suppression - Pre-action system
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FREMONT Dedicated Hosting Data Center
Fremont, CA
24x7 technical support
Year built/Renovated - 1984
Construction - Standalone facility, concrete R&D construction
Fire suppression - Water sprinkler system with fire extinguishers
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What type of structure is my data stored in?
The data centers are designed and constructed to withstand all weather-related events and are climate controlled with advanced fire suppression systems.
How secure are your data centers?
Extremely secure. The data centers are guarded 24 hours a day, seven days a week with on-site personnel and video surveillance. Vault access is further restricted to only designated personnel and protected with an additional security layer.
What measures have been taken to secure the data at the vault level?
Vaults in all of our data centers are designed with redundancy and are fault tolerant with standby “Hot Spare” hardware. We also stockpile replacement hardware.
What type of hardware do you use?
We procure our hardware from a variety of industry-leading manufacturers and vendors. Performance and reliability are the foremost criteria used in purchasing decisions. Hardware is regularly maintained and continuously upgraded.
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